General

How to Communicate Like a Leader

Right message. Right way. Right time. That’s the essence to communicate effectively, which is far and away — FAR AND AWAY — the No. 1 issue that comes up in my coaching work. I was also (in a former life) a PR/comms executive, so I’ve seen essentially every type of communication issue out there.  …

Read More

Are you Truly Listening?

Most people believe they are listening when others talk. But of course believing something doesn’t make it real. We live in a society where it’s common to read an incoming text or email while sitting across the table from someone. You may find yourself scanning the news while you’re on a conference call, or mentally preparing for one…

Read More

How to Coach To Lead

One of my clients, a SVP of Sales for mid-size company, came to me with this recently: he had essentially dressed down one of his direct reports at a company all-hands meeting. ‘Mark,’ the direct report, had vastly under-performed the previous year. He missed all four quarterly quotas. My client was drilling ‘Mark’ on every…

Read More

Act Like A Coach

Being a coach has everything to do with stellar communication. It starts by meeting someone where they are, and not speaking to them as though they should know more than they do. Non-judgmental language is crucial to coach-style leadership. From there coaching is about asking the right questions. Many executives lean toward a pointed-style of questioning that can be…

Read More

3 Ways To Become A Trusted Leader

In the fall of 2016, I decided I’d participate in Mudderella with a group of friends. That’s a 5K obstacle course with the ultimate goal of fundraising that benefits breast cancer. I’ll be honest; I’m not athletic at all. 5K isn’t super long, no, but it’s still 3.1 miles of mud, waist high water, ropes…

Read More

Building Trust Is The Key To Collaboration

You can’t inspire and lead collaborative efforts without one fundamental requirement: trust. Do people believe you’ll do what you say you will? Here’s the reality of many corporate cultures. People are in a meeting, mostly agreeing on a stated direction. Discussion takes place. Commitments are made. People leave the room. Some of what was discussed happens…

Read More

10 Ways To Deal With Self-Doubt

Important confession up front here: I suffer from self-doubt. I’m sure you may have experienced self-doubt, too. How am I so sure of that? Well, many leaders have confided in me that they’ve had bouts of self-doubt. In fact, a few years ago I coached a well-known business leader with a strong North American presence.…

Read More

Embrace Fear

Here’s an interesting note on human nature. People tend to stay the same unless they believe they have more to gain than lose by changing. That’s why people stay in unhealthy relationships or careers they find unsatisfying. It’s why some people are always cooking up a grand new scheme, but never actually implement it. More…

Read More

Get Past The Fear Of Speaking Up

Let’s start here: Are you overjoyed when you don’t need to say anything in a meeting? Do you tend to clam up when things get tense at home? Spontaneously voicing a clear, concise opinion can be intimidating. It’s like the universe suddenly shines a spotlight on you and says, ‘Go on, then. Sound smart.’ Some…

Read More